Last Updated on 2023-12-06
Amazon's hiring practices for felons are defined by a complex mix of legal mandates, ethical considerations, and business needs.
The legal framework itself is quite diverse, with guidelines changing from one state to another. Ethical considerations, meanwhile, are driven by the company’s aim to reintegrate convicts back into society. Then its business needs are concerned with optimizing operational efficiency while overcoming the workplace risks that such recruits may pose.
To exhaustively address all those, Amazon has basically opened up its entry-level warehouse job opening to individuals with felonies but, at the same time, restricted qualification on a case-by-case basis. This creates fair employment opportunities without compromising workplace safety and integrity.
As a second-chance employer, Amazon extends its job opportunities even to individuals with felony convictions. Many of the available openings are in entry-level roles that do not demand high levels of security or trust. You might, for instance, get hired as a warehouse associate in one of its fulfillment centers , sortation centers , or delivery stations .
By doing so, Amazon manages to tap into a pool of motivated individuals who are often eager to reintegrate into society and contribute positively. It gives them a chance to demonstrate their skills and value in the workforce, despite their past.
Amazon's official policy on hiring individuals with felony convictions is not explicitly detailed in its public-facing documents. The company does, however, adhere to the Equal Employment Opportunity Commission (EEOC) guidelines – which prioritize an individual's qualifications and the job's specific requirements over their criminal history.
This approach stems from Amazon's commitment to corporate social responsibility, legal compliance against discrimination, and the desire to maintain a positive public image. Hiring individuals with felony convictions positions the platform as a progressive and inclusive employer.
For those with such records, Amazon's policy implies that while employment is not assured, opportunities exist. Prospects are better if the felony is unrelated to the job's responsibilities or if a significant amount of time has passed since the conviction.
At Amazon, applicants undergo a thorough background check after providing consent during the initial hiring stages. Through this check, the company verifies your criminal history. The findings are then used to determine your suitability for the specific role that you’re applying for.
Investigation is done by third-party background check providers like Sterling Infosystems, Accurate , and First Advantage . They use advanced algorithms and cross-referencing techniques to search through national and county-level criminal databases, public records, and court documents. Your background check report is ultimately generated and forwarded to Amazon, with a detailed breakdown of your past criminal offenses.
This whole process operates within the boundaries of the Fair Credit Reporting Act (FCRA) . It compels Amazon and its background check providers to respect your privacy and rights when collecting and using the information. Any inaccuracies can otherwise be disputed through a formal application.
The Fair Credit Reporting Act (FCRA), which governs the Amazon background check , restricts the reporting of most felony convictions to seven years.
Application of the rule can, however, vary depending on job location and felony category. States like California, Kansas, Maryland, Massachusetts, Montana, New Hampshire, New Mexico, New York, and Washington limit the look-back period for criminal convictions to seven years, whereas others may allow for longer or shorter periods for selected offenses.
Felonies are not all viewed equally by Amazon's hiring team. Instead, the company chooses to evaluate its applicants’ records on a case-by-case basis.
They normally take into account the severity of the crime, the circumstances surrounding it, and any subsequent rehabilitation efforts. The information is then cross-referenced with Amazon’s job requirements to establish the potential risks or impacts that the applicant poses on the company.
For example, a history of theft might be concerning for roles in inventory management but less relevant for other positions. Similarly, violent crimes will typically invite more scrutiny than non-violent offenses.
Take it from James Enright , an L5 veteran with six years of experience across a Fulfillment Center, a Sortation Center, and roles in Reverse Logistics (Returns). He confirms that some of his colleagues in L4 and L5 manager positions came into the company with records of shoplifting convictions and third-degree theft charges.
However, Jesse Gauthier , a Michigan fulfillment center associate, warns that the leniency might not extend to applicants who’ve previously been caught stealing from Amazon itself. He emphasizes that the company is unforgiving even towards ex-employees blacklisted for stealing from their colleagues in the break room.
The hiring of individuals with felony convictions at Amazon is also influenced by state-specific regulations. These guidelines define the look-back period for criminal records and the types of offenses that can be considered by employers.
In states with lenient laws, individuals with older convictions may have an easier time finding employment at Amazon. However, stricter states might pose more challenges due to a more extensive review of criminal history.
Consider, for instance, the " Ban the Box ” law, which has already been implemented across 37 states – including California, Illinois, Nebraska, Michigan, Missouri, New Jersey, and Washington. It prohibits employers from starting their applications with inquiries about criminal history. Applicants in those jurisdictions should first be assessed on their qualifications, and only after getting a conditional job offer can their criminal history be reviewed.
Applicants with felony convictions should thus refer to state-specific resources to understand how their employment prospects shape up at Amazon. You can begin with publications from the National Conference of State Legislatures (NCSL) or your state’s Department of Labor. Then for personalized assistance, you might want to consult a lawyer or employment counselor.
Having established that felonies are not all treated the same, here are some specific types that may reduce your chances of getting hired by Amazon:
In the two years Justin James has worked in an Amazon delivery station, he hasn’t witnessed any disputes or violence between workmates. He attributes this constant harmony to Amazon’s zero-tolerance policy for violence.
“As far as I know, there is a zero-tolerance policy on theft as well,” adds Justin .
“I've even heard of some sites installing security checkpoints at the entrances and exits,” he explains. “My site has no security checkpoints but there are cameras everywhere.”
In the United States, criminal offenses are primarily categorized into misdemeanors and felonies. The former are less severe and they carry lighter sentences of not more than one year in a local or county jail. Examples include petty theft and minor drug violations.
Felonies, on the other hand, are more serious crimes with sentences often exceeding one year in state or federal prisons. This is where you place aggravated assault, robbery, and drug trafficking, among other major violations.
The team at Amazon maintains the same inclination in the treatment of the two categories of crimes. Misdemeanors tend to attract fewer consequences for applicants since they pose less risks to the platform’s operations.
That’s not to say they’re irrelevant. Misdemeanors can still influence the company’s hiring decisions, especially if they are recent or directly relevant to the job responsibilities.
The assessment of misdemeanors at Amazon also considers the frequency of occurrence. A pattern of similar offenses might, for instance, suggest a habitual behavior that could be problematic in the workplace.
That notwithstanding, James insists that it can be difficult to know exactly where Amazon’s recruitment team draws the line.
“I’ve seen a lot of felons coming into our New Jersey warehouses,” he says.
“I even have an area manager who is a multiple-time felon in three different states.” He then adds, “If you were to google his name, you’d find all sorts of articles written about his family, run-ins with the law, police chase incidents, and criminal cases.”
And that’s just the tip of the iceberg. James further admits that he’s also seen Amazon hiring felons who are fresh out of jail after serving time for manslaughter charges.
Applicants with a felony record can boost their chances of securing a warehouse job by:
As James clarifies, “The majority of felons who work in my building started as temporary or white badge workers and then worked their way up from there.”
If Amazon rejects your job application because of a felony record, you can take the following steps to address the issue:
According to Jesse , you can reapply to Amazon 90 days after the rejection and the platform will reevaluate your eligibility afresh.
Do not let your felony record hold you back any longer. Apply now for any of the available openings in your area.